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Kennedy Corner

  • »The Next Big Thing
    Consultants are always looking for the next big thing, the innovation that will see clients storming through their gates, bypassing pesky procurement departments, and writing blank checks for the magic mousetrap that whitens and brightens and cleans windows, too.
  • »JP Morgan and The Whale: A Parable
    After a tumultuous period of banking hyper-regulation after 2008, no one would have suspected in 2012 that JP Morgan, the world’s largest bank, had ineffective controls in place that left the company flat-footed when its “rogue” trader had taken untenable, long-term positions on Credit Default Swaps.
  • »Optimizing Manufacturing Strategy
    Bloomberg News recently reported that GE intends to use 3D printers to produce 85,000 fuel nozzles for its newest jet engine, a significant leap for a technology that until now has largely been confined to prototyping tasks.
  • »‘Post’-Ideological Privatizations
    We may be witnessing the start of a new wave of privatizations, which will see governments throughout Europe significantly increasing their sales of assets across a wide range of economic sectors.
  • »The Jetsons and Cyber Security Measures
    As a child watching the animated TV show The Jetsons I was convinced they lived the ideal life. The Jetson family had technologies and gadgets used in everyday life that seemed unfathomable as I watched in the 1980s.
  • »U.S. Healthcare Reform and Integration
    While each week in the U.S. different reports come out about key aspects of the US healthcare reform being adopted, implemented or delayed, fewer elements of the Affordable Care Act’s (ACA) impact are clear.
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Travel Advisory

  • »Marriott Goes Big in NYC
    Marriott International, Inc. and G Holdings opened what they’re calling an “iconic addition” to the New York skyline, a combined 378-room Courtyard hotel and 261-suite Residence Inn hotel in midtown Manhattan. The $320 million, 68-story property is the tallest single-use hotel in North America.
  • »FAA: ‘Staffing Challenges’ Causing Delays
    In case you haven’t noticed, non-weather related delays at U.S. airports are on the rise. (And I know you’ve noticed that weather-related delays are definitely on the rise.)
  • »Hilton’s Building Boom
    Coming off a whirlwind 2012, Hilton Worldwide is the fastest growing global hospitality company by number of rooms.
  • »Extended Stay America Serves Up Free Breakfasts With ‘Grab and Go’
    Extended Stay America launched a new Grab and Go Breakfast program, which is available seven days a week from 6 a.m. to 9:30 a.m. at all of its more than 600 locations.
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Book It!

  • »The Three Rules
    Earlier this year, Deloitte Consulting’s Mumtaz Ahmed and Michael Raynor published The Three Rules: How Exceptional Companies Think. The authors set out to answer what was, in their mind, the ultimate business question—how do some companies achieve exceptional performance over the long haul?
  • »Thinking in New Boxes
    Creativity is key if you are to thrive in a time of accelerating change, according to The Boston Consulting Group’s Luc De Brabandere and Alan Iny.
  • »The Effortless Experience
    We live in a golden age of customer service, when many executives say their goal is to ‘delight the customer.’ It’s a worthy goal, for sure, but what if it’s wrong?
  • »The Solution Revolution
    What drives the social economy? What opportunities does it present for business? William D. Eggers and Paul MacMillan set out to answer these questions and more.
  • »Author Q&A: PwC's Ted Shelton
    PwC’s Ted Shelton’s book Business Models for the Social Mobile Cloud: Transform Your Business Using Social Media, Mobile Internet, and Cloud Computing, examines how the three technologies are coming together to transform businesses.
  • »Review: The Three Rules
    Why do some companies achieve exceptional performance while so many others struggle to survive? That’s the question Deloitte’s Michael Raynor and Mumtaz Ahmed—along with an international team of dozens of researchers at Deloitte—set out to answer with their book The Three Rules.
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  • 4 1 2014
    »One on One with ARRYVE's Bill Helming
    Bellevue, Wash.-based ARRYVE Consulting recently tapped operational strategy leader Bill Helming as Managing Director of its new Boston office. As a partner who led the Life Sciences practice at PRTM, where he worked for 21 years before it became a division of PwC, Helming’s diverse background brings a lot to the table to help ARRYVE bring its unique model to the East Coast.
    » More
  • 2 25 2014
    »One on One with WTP Advisors’ Kathi Mettler
    Seeking a way to improve the company’s internal training methods, tax advisory consulting firm WTP Advisors has hired Kathi Mettler, a longtime Director in the International Tax Services Group at PwC, to serve as their Director of Learning and Education.
    » More
  • 2 20 2014
    »One on One with the Corporate Strategy Institute’s Dr. Sarah Layton
    Dr. Sarah Layton has sort of done it all. The founder and CEO of the Corporate Strategy Institute started out as a teenage welder in her father’s company. Layton formed Corporate Strategy Institute, a boutique strategy firm, in the early 1990s after getting her doctorate in business. Ever since, she has helped companies maximize their revenue potential and growth, and bring their corporate vision to reality.
    » More
  • 2 10 2014
    »One on One with BCG Digital Ventures’ Jeff Schumacher
    Today, digital expertise is not something that’s nice to have. It’s mandatory to stay competitive. The Boston Consulting Group has launched BCG Digital Ventures, with the sole purpose to partner with clients to help develop, launch, and transform their digital initiatives. The new firm is led by Jeff Schumacher, former Managing Director and Cofounder of Booz Digital.
    » More
  • 1 6 2014
    »One on One with Nuevora’s Phani Nagarjuna
    All consumer-facing companies have mountains of customer data, but until recently the value proposition for all that data was left largely untapped. Phani Nagarjuna, founder and CEO of analytics consulting firm Nuevora, wants to change all that.
    » More
  • 12 9 2013
    »One on One with Alvarez & Marsal's Tom Phleps
    With the holiday shopping season in full swing, retail businesses are at their busiest. Alvarez & Marsal recently integrated the team from ClearLine, a boutique firm with whom they have a longstanding working relationship, to enhance their retail offering. Former ClearLine CEO and newly minted A&M Managing Director Tom Phelps sat down with Consulting to offer his insight.
    » More
  • 11 19 2013
    »One on One with Accenture’s Robert Wollan
    Accenture recently conducted its ninth annual Global Consumer Pulse Survey. This year’s survey took a close look at the impact of customers switching providers, which leaves a potential $1.3 trillion in revenue on the table, essentially up for grabs to whichever company can woo them away.
    » More
  • 11 4 2013
    »One on One with Capgemini’s Makarand Teje
    Global IT consulting firm Capgemini recently completed its fifth-annual World Quality Report with partner HP. This year’s report found that quality assurance (QA) and application testing account for a staggering 25 percent of all IT spending, a big shift as more organizations undergo digital transformations and rely more heavily on applications.
    » More
  • 10 21 2013
    »One on One with Huron Consulting Group’s Bob Rowe
    Bob Rowe, the new lead of Huron Legal, says companies are taking a closer look at legal department spending these days, an area that until recently was mostly insulated from company-wide belt tightening measures. One particular area rife with cost-cutting opportunities is the document discovery process.
    » More
  • 10 9 2013
    »One on One with Slalom’s Brad Jackson
    Of the Fortune 500, about 70 companies have been on the list every year for 50 years. The average age of these firms is 115. These firms have been built to last. What's their secret? Brad Jackson, co-founder and CEO of Slalom Consulting, suggests that the common denominator of those 70 firms is that they’ve built a culture of innovation. How they’ve managed to do that is another question, entirely.
    » More
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